Privacy
Privacy Policy
This privacy policy explains how Scale Transposer Live processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. It has been prepared to the best of our knowledge; we recommend consulting a legal professional for specific compliance advice.
Last updated: April 2025
1. Data Controller
The data controller responsible for processing your personal data in connection with this website and software is the operator of Scale Transposer Live. For contact details, please refer to the Legal Notice. You may also reach us directly at info@scaletransposer.com.
2. Data We Collect and Why
Purchase data (Stripe)
When you purchase a Pro license, your name and email address are collected to create a checkout session and deliver your license key. Payment processing is handled exclusively by Stripe, Inc. We never store your full credit card details. The legal basis is performance of a contract (Art. 6(1)(b) GDPR).
License and account data (Supabase)
Your email address and generated license key are stored in our database, operated by Supabase, Inc., to manage license activations and provide support. The legal basis is performance of a contract (Art. 6(1)(b) GDPR).
Transactional emails (Resend)
Your email address is used to send you your license key and order confirmation via Resend, Inc. We do not send marketing emails without your explicit consent. The legal basis is performance of a contract (Art. 6(1)(b) GDPR).
Local preferences (desktop application)
The Scale Transposer Live desktop application stores your settings (selected scales, hotkey preferences, theme) locally on your device only. No usage data or telemetry is transmitted to our servers.
Server logs
When you visit this website, our hosting provider may automatically collect standard server log data (IP address, browser type, pages visited, timestamps). This data is used solely for security and operational purposes and is not linked to your identity. The legal basis is our legitimate interest in operating a secure website (Art. 6(1)(f) GDPR).
3. Third-Party Services
We use the following third-party services, each with their own privacy policies:
- Stripe - payment processing. stripe.com/privacy
- Supabase - database and license management. supabase.com/privacy
- Resend - transactional email delivery. resend.com/privacy
Data may be transferred to countries outside the European Economic Area (EEA) by these providers. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are in place.
4. Data Retention
We retain your email address and license information for as long as your license remains active or as required by applicable law (e.g. tax and accounting obligations, typically 7–10 years). Upon request, we will delete your personal data unless retention is legally required.
5. Your Rights (GDPR)
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you (Art. 15 GDPR)
- Rectification of inaccurate data (Art. 16 GDPR)
- Erasure of your data ("right to be forgotten") (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
- Lodge a complaint with a supervisory authority (Art. 77 GDPR)
To exercise any of these rights, please contact us at info@scaletransposer.com.
6. Cookies and Local Storage
This website uses local storage to remember your theme preference (dark/light mode). No third-party tracking cookies are set. We do not use analytics services that track individual users across sessions.
7. Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the service after changes are posted constitutes acceptance of the updated policy.